Terms and conditions of sale

These general terms and conditions of sale are intended exclusively to define the rights and obligations of the parties arising from the online sale of the products offered on the website, in connection with the relationships established through the Internet.

These terms apply to online sales within European territory, to the exclusion of any other document, whether the buyer is a professional or a consumer.

The acquisition of a good or service through this website implies the buyer’s unreserved acceptance of these terms of sale.

Products : the products offered for sale by the seller are those listed on the website on the date of consultation by the user, subject to available stock.

Each product is accompanied by a description provided by the supplier.

These products and services are offered subject to available stock. If, despite its best efforts, all or part of the items are unavailable, the seller will inform the buyer as soon as possible and offer them the choice of waiting or cancelling the order for the unavailable items free of charge.  The available items will be delivered as normal.

Prices : prices are stated in Euros and are valid in all Eurozone countries. They take into account any discounts as well as VAT applicable on the date of the order.  The prices applicable to the order are those in force at the time of its confirmation.

Shipping costs will be in EUR but will vary depending on the destination and the weight of the packages.

The buyer wishing to purchase a product or service must:

• complete the identification form, providing all the requested contact details, or enter their customer number if they have one;
• complete the online order form, providing all the references for the selected products or services;
• confirm their order after checking it;
• make payment in accordance with the agreed terms;
• confirm their order and payment.

Confirmation of the order constitutes acceptance of these terms and conditions of sale, acknowledgement that they have been fully understood, and waiver of the right to rely on their own terms of purchase or any other terms.

All information provided and the recorded confirmation shall serve as proof of the transaction. The confirmation shall constitute a signature and acceptance of the transactions carried out.

The seller will send an email confirming the order received.

For all available items, the delivery time is 7 calendar days (business days) starting from the day after the buyer confirms the order. 

The products ordered by the buyer will be delivered to the address indicated on the buyer's purchase order, which must be within the agreed geographical area.  The goods are transported at the seller's risk until delivery of the goods to the delivery address specified by the buyer.  From that moment on, the buyer assumes all risks.  Delivery times are given only as estimates; if they exceed thirty days from the date of the order, the sales contract may be terminated and the buyer refunded.

Every order involves a contribution to the shipping costs, as set out in Article 2.

The ordered items remain our exclusive property until full payment for the order has been received from the buyer.

Providing the personal information collected as part of the distance sale is mandatory, as this information is necessary for processing and delivering orders, as well as issuing invoices. This information is strictly confidential. Failure to provide it will result in the automatic rejection of the order. The buyer may access this data at any time and request its correction by sending a letter or email accompanied by a double-sided photocopy of their identity card. Further information regarding privacy protection in relation to the processing of personal data can be obtained from the Data Protection Authority, rue de la Presse 35, 1000 Brussels.

All elements of the seller's website are and remain the exclusive intellectual property of the seller.

No one is authorized to reproduce, exploit, redistribute, or use in any way, even partially, any elements of the website, whether software, visual, or audio.

Any simple or hypertext link is strictly prohibited without the seller's express prior written consent.

- Force Majeure: the seller shall not be liable for the total or partial failure to perform its obligations under this contract if such failure is caused by an event constituting force majeure, including computer viruses, in the event of a total or partial disruption or strike, particularly of postal services and means of transport and/or communications, flooding, fire, etc. 

Events meeting the criteria established by case law shall be considered cases of force majeure.

- Partial invalidity: If one or more clauses of these general terms and conditions of sale are held to be invalid or declared as such pursuant to a law, regulation, or a final decision of a competent jurisdiction, all other clauses shall remain valid.

- Entire agreement: these general terms and conditions of sale and the order summary sent to the buyer form a contractual whole and constitute the entirety of the contractual relationship between the parties. In the event of any contradiction between these documents, the general terms and conditions of sale shall prevail.

- Governing law – Competent jurisdictions: these general terms and conditions of sale and the contractual relationship between the seller and the buyer are subject to Belgian law. In the event of a dispute, only the courts of the judicial district of the seller's registered office shall have jurisdiction, except in the case of mandatory public policy provisions. 

- For online dispute resolution, please visit the European platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

Any order for a product offered on the website implies the consultation and express acceptance of these general terms and conditions of sale.